Verification and OTP
Integrate login, device-binding and sensitive-action events with Viber verification templates, timing, delivery events and user consent.
Products & Services
Connect the enterprise to Viber, then make every message journey operationally clear.
Start with message intent, user consent and destination conditions. Connect business systems to Rakuten Viber Business Messages, with SMS fallback and operating workflows configured for critical updates.
Viber enterprise messaging services
Define the business purpose, then configure onboarding and operations.
Each message type carries different template, content, consent and interaction workflows, implemented through the Vinsar Mobile enterprise onboarding plan.
Transactional updates
Integrate order, payment, booking, account and trip events while coordinating templates, variables, languages and operating cadence.
Consent-led promotions
Operate approved campaign templates, rich media, buttons, links and carousels with audience, cadence and opt-out management.
Two-way conversations
Integrate pre-sales, support and ongoing-service conversations with automation, reply handling and human handoff.
SMS fallback
Connect Viber status to SMS fallback through managed operations.
Vinsar Mobile configures trigger conditions, content reduction, deduplication, stop rules, delivery status and switching for time-sensitive verification and service messages.
See the integration architecture- 01Assess urgency
Define code validity, service-event windows and allowed delay.
- 02Read delivery status
Connect available delivery events into a clear status decision.
- 03Apply the policy
Configure deduplication, cadence, content reduction and suppression.
Operations and integration building blocks
Put managed orchestration behind the message intent.
Combine segmentation, automation and human handoff through Vinsar Mobile messaging operations and system integration services.
Segmentation
Use authorized data and business state to define genuinely relevant audiences without opaque or excessive inference.
Automation
Turn events, time windows, language, frequency and fallback conditions into explainable decisions.
Human handoff
Transfer valuable or complex conversations to a person with context and explicit conditions for stopping automation.
Secondary channels
Extend when needed while keeping the Viber lead journey clear.
Combine WhatsApp, RCS, Weixin/WeChat and Telegram by market, account, approval and integration conditions.
WhatsAppRCSWeixin / WeChatTelegram
Consent-led by design
Carry opt-in, opt-out and suppression through the message lifecycle.
State the business, channel and purpose before sending and retain consent records. Bring stop-receiving and blocking states into the send decision promptly, with automation governed by compliant cadence and platform controls.
Vinsar Mobile
Configure enterprise access around one journey.
Start with one business moment and confirm Viber classification, channel onboarding, content operations, delivery events and SMS fallback.